What we collect and why

1. Introduction

BrokerBridge ("we," "our," or "us") is operated by Young Money Investments LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at brokerbridge.tech and use our services. Please read this policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Request BrokerBridge access (email address and encrypted mobile number)
• Download the desktop installer or request notice when a platform build is ready (first name, last name, email address, and mobile number confirmed with a one-time SMS security code)
• Verify access (email-link activity, one-time phone-verification status, timestamps, and security logs)
• Create or use an account (name, email address, account and entitlement identifiers)
• Contact us through our contact form (name, email, message content)
• Choose optional marketing updates (consent choice, source, policy version, and unsubscribe status)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Pages visited and time spent on those pages
• Referring website addresses
• Device identifiers and operating system

Desktop App Diagnostics

On first launch, the BrokerBridge desktop app asks you to consent to anonymous diagnostics before continuing. If you agree, it reports a random per-install identifier, the app version and build, your operating system platform, and whether you are running the packaged desktop app, so we can tell which builds are healthy and where errors cluster. These reports never include chat content, trade or order details, account numbers, or credentials. You can withdraw this consent at any time from the app's Settings, under Data & Privacy, with no effect on your ability to use BrokerBridge.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Send required email and text messages for identity verification, access-code delivery, account recovery, billing, and security
• Send optional BrokerBridge product education and Young Money Investments coaching, newsletter, and Marty bot research updates when you separately consent
• Respond to your inquiries and support requests
• Monitor and analyze usage trends to improve user experience
• Comply with legal obligations

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We may share the minimum information needed with vendors that provide authentication, email delivery, phone verification, messaging, hosting, storage, payments, fraud prevention, and analytics.
• Advertising measurement: Advertising measurement is on by default and can be turned off at any time in the site's privacy choices (see Section 8). While it is on, if you complete a purchase we may share a hashed version of your email address and the purchase amount with Google Ads, so we can measure whether an ad led to a sale. We never share your email in plain text. Advertising cookies and conversion signals are subject to the same choice. If you decline advertising measurement, this sharing does not happen.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

5. Verification and Marketing Choices

Phone verification is required to protect BrokerBridge access-code delivery and before the desktop installer or a platform-build notice request, so we know the mobile number belongs to you. The one-time security text is transactional and does not enroll you in promotional messages. Each available email stream is a separate, optional choice that is unchecked by default. Access is not conditioned on marketing consent.

If you opt in, marketing may include BrokerBridge education and product news, Young Money Investments coaching, the Young Money Investments newsletter, or Marty bot research updates, according to the boxes you select. We do not use verification consent as permission to send those campaigns. Promotional text messaging is not part of this signup. Any future SMS marketing program would require separate express consent. You may withdraw email marketing consent without losing BrokerBridge access.

6. Data Security and Retention

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

One-time verification codes are used only to complete the verification attempt. Pending verification records expire. Mobile numbers are encrypted at rest and retained for access security, account recovery, and fraud prevention—not promotional texting. We retain verified account information, consent records, suppression records, and security logs only as long as reasonably needed for service delivery, fraud prevention, legal compliance, and dispute resolution.

To prevent repeated claims of the one time free access allocation, we keep a non-reversible security hash that links a verified phone to the original free access record after account deletion. The hash does not contain the phone number and is not used for marketing.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to certain exceptions.
• Opt-out: Unsubscribe from marketing email using the link in our emails. Transactional access and security messages may still be sent when needed to provide the service.
• Data portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at privacy@brokerbridge.tech.

8. Cookies

Optional analytics and advertising measurement are on by default and can be turned off at any time through the site's privacy choices. While they are on, analytics and advertising providers may use cookies or similar technologies to measure page and setup activity and to measure ads, including device, browser, and network information. Account, access, checkout, and support pages are excluded from browser analytics. If you later complete a credit purchase while advertising measurement is on, we may send Google Ads a hashed (not plain-text) record of that purchase. See Section 4. Declining stops the measurement tags, clears the advertising cookies we set, and does not affect your access to BrokerBridge.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: