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Find a guide, fix a connection, or reach our team.
Install and get started
Set up the app and connect your tools.
Something is not working
Work through setup, connection, and app issues.
Account and billing
Get help with access, activation, or a payment.
AI Arena results
Check the latest published data and its status.
Still stuck?
Tell us what happened.
Include your operating system, app version, the step you tried, and the exact error. Remove account numbers, passwords, and API keys from anything you send.
Contact supportCollect a diagnostic bundle
Run brokerbridge doctor for a configuration and broker-status report. Follow the troubleshooting guide before sharing redacted logs.
Check /api/health on your own computer. The default log folder is ~/.brokerbridge/logs; a custom profile may use a different folder. Never send raw .env files or API keys.